REFUND

Elite Detectors CANCELLATION AND REFUND POLICY

If you ordered a product from Elite Detectors you can not cancel your order or refund.

RETURN AND REFUND POLICY

At Elite Detectors, we prioritize customer satisfaction. We do not accept product returns, but we do accept replacements if the product is incorrect or has a manufacturing defect. Our refund policy does not cover returns; however, we provide a replacement option for eligible cases.

If you receive a wrong product or a defective item, please notify us within 10 days of purchase to request a replacement. Unfortunately, we do not offer a refund for these issues, only a replacement. Ensure the product is shipped back to us in its original packaging. Please note that we reserve the right to refuse the replacement if the product has been used or damaged due to improper handling.

While our refund policy does not allow for returning products for a refund, we are committed to replacing eligible items quickly and efficiently. For any questions about our refund and replacement policy, please contact our customer support team. We aim to provide a hassle-free experience and ensure you are satisfied with your purchase from Elite Detectors.

Elite Detectors DELIVERY/SHIPPING POLICY

We deliver our products to all countries globally. Shipping is handled by a trusted third-party courier service to ensure timely and secure delivery. For customers within Germany, you can expect your shipment to arrive within 2 to 3 working days. For international orders, delivery typically takes between 3 to 5 working days, depending on the destination country.

Delivery fees are calculated based on your location and will be clearly displayed on the checkout page before you finalize your purchase. To avoid any potential delays, please make sure to provide your complete address along with accurate contact details. This ensures that our courier can efficiently process your shipment and deliver it to you without issues.

In case of any questions or concerns regarding shipping, feel free to contact our customer support team. We are here to assist you with any inquiries and ensure a smooth and satisfactory shopping experience.

By following these guidelines, you can help us deliver your order promptly and efficiently, wherever you are in the world.